FAQ

• What is the E2M program?

  E2M is a 100% virtual health and wellness program designed for adults in all stages of their wellness journey. It offers workouts, nutrition, mental fitness, and motivation in unison to help you achieve your goals. E2M is supplement free and utilizes whole foods, low impact workouts, mindset guidance, and motivation to support you through your journey. It is focused on keeping the process convenient, fun, and simple.

• What equipment do I need for this program?

  All you need is a light set of dumbbells!

• Do I need a gym?

  Nope! You can do our workouts in the comfort of your own home, a hotel, or wherever else you’d like, including a gym if that’s your style.

• How long are the workouts?

  Convenience is key! None of our workouts are longer than 30 minutes.

• What time are the workouts?

  Our classes are done live throughout the day but also are available to watch on replay any time that works best for you! Life is busy, we try to make it easier!

• What do I eat?

  We try to make it simple by offering 3 options to keep your nutrition on track. We offer options ranging from meals delivered to your door, all the way to guided cooking classes.

• Can I do this program if I'm on weight loss medication?

  Sure can! Our program is expertly designed to pair with those that are both on and off weight loss medications. Always check with your doctor before starting any new program while on medications.

• Can I do this program if I'm pregnant or postpartum?

  Our program is not designed for pregnant individuals but once you are postpartum and cleared by your doctor, we have many resources and an additional support group for you to jump back into your health and fitness journey! We have additional resources for those nursing as well. Always check with your doctor first!

• Can I do this program if I'm in stages of menopause?

  Yes! Our program offers many options that support your needs as you navigate your menopause journey. Always discuss with your doctor before starting a new program.

• What ages can do the E2M program?

  The E2M program is for adults 18 years of age and older.

• Do I need supplements?

  Our program is supplement free and focuses on healthy, whole foods. Discuss with your doctor if you feel you have additional needs or questions.

• What if I have a mobility limitation and/or injury?

  Our classes cover all levels. Discuss questions and concerns with your doctor before proceeding with a workout, or specific move, that worries you.

• Do I have to have a Facebook page?

  Yes. Our private Facebook group is where our live classes are hosted. We have clients that create an account just for access to the program.

• Is it true I get the E2M Fitness program for FREE if I'm in E2M Premium?

  Yes, that’s true! Get the best of both for the price of one. Enjoy!

Account FAQ

• Payment Trouble

  Need to correct a failed payment or change your payment method? Visit your account to find everything you need!

• Cancel

  We hate to see you go! Subscriptions can be canceled at any time by logging into your account at www.e2mfitness.com. Your membership will remain through the duration of your billing cycle, at which point your cancellation will be confirmed.

• Refund

  All payments made for your monthly or yearly subscriptions are non-refundable. This policy applies to both the initial subscription fee and subsequent monthly charges. All sales are final, including gift cards.

• Help! I requested to join the private Facebook group but haven't been accepted.

  It can take up to 12 hours to be accepted to the private FB group. If the onboarding team has denied your request, you have received a Facebook notification telling you what needs to be corrected. Re-request with the corrections and you’ll be added!

• Can my spouse join my account?

  Yes! Your spouse can join as an add-on to your account at a discounted monthly rate. Visit your account on our website to add them.